Helping you create powerful guest experiences.
Otelio® is an affordable, templated web app that has been designed to get independent hotels up and running with a guest-facing digital solution in a matter of minutes. Making food and drinks ordering easy, service requests instant, and hotel information accessible. No expensive integrations needed.
Independent, boutique, or B&B? Otelio® is here for you.
We know hotel teams are busier than ever right now and guest expectations are changing. Let Otelio® help. Our platform empowers guests to control their stay on their own devices, whilst your business benefits from an increase in revenue and staff efficiency.
Otelio® is a modular web app, which means you can choose the features that will work best for your business (or have them all!) The app is branded with your hotel logo, our platform is intuitive and simple to use and our team are on hand to help. What are you waiting for?
Signup for free (and no, we won’t ask for any payment details)
Setup the feature modules, content and menus in our easy to use platform
Share QR codes with your guests and realise ROI
All you need in one digital solution.
Food & drinks orders
Guest's can order from their personal devices what they like, when they want, to wherever they prefer! The hotel is in full control of which delivery methods are available: Collection, delivery to the room, or delivery to the table.
Easy card payments
Optional payment integration with Stripe so your guests can order and pay in one simple digital journey - plus giving staff one less job to do!
Guest directory
Banish that paper directory to the (recycling) bin, say goodbye to unhygienic leather folders and outdated information. Up to date info and offers is what it’s all about.
Web-app & QR Code
Simply share your QR code on pre-arrival emails, in the room, or at locations around the hotel. No need for your guests to download yet another app.
Homepage
A handy landing page with space to promote events, highlight offers or why not link out to book a table in your restaurant.
Instant requests
Maintenance, Concierge, Housekeeping, Spa, Taxi, all just a convenient tap away…
Staff email alerts
On the go, staff get notified by email whenever a guest places an order or submits a request.
Reporting
Watch your average guest spend grow! Get valuable information on how your menu is performing, and act on this quickly to make menu changes in minutes.
Staff platform
Receive digital orders into our Orders and Service Centre to manage service requests more easily than by phone.
Use our CMS to keep menus updated, promote new offers and display information to guests.
Try the Otelio® demo on your mobile or tablet.
Scan the code using your camera to launch the Otelio® demo web app. Prefer to speak to someone? Our team are happy to chat.
Try for free. Then £132 monthly. Cancel anytime.
Otelio® web app with hotel branding (logo) applied
A ready to go, easy to use web-app which has been set up with a templated layout
Homepage
Landing page with Banners to promote special offers, events or restaurant bookings
Digital directory
Hotel Information/Compendium (A-Z) • Facilities • Wellness • Local Area Guide and Maps • Restaurant & Bar • Trips and Tours • Events • External URL links
Food & drinks ordering
Browse Menu Mode • Outlet Description • Delivery Methods: Collection, delivery to room or delivery to a location • Menu availability, items, choices and images • Cart Comments & Tipping
Optional payment integration (Stripe)
Take payment for F&B orders with Stripe
Service requests
Housekeeping • Concierge • Spa bookings • Maintenance • Front desk
Admin platform
Content Management • Reporting • Up to 10 Users • Staff Email Alerts • Staff Service and Order Centre
12 Support tickets per year
24/7 support available
Otelio® is the perfect solution for independents.
Bed & Breakfast
Guests can pre-order their breakfast, which can make it a breeze to organise your morning kitchen.
Boutique
The must-sees in your City can be shared on your app, like a mini tour guide by your guest’s side (or pocket!).
Serviced apartments
Admin platform organises service requests for you, which makes shift changes a doddle!
So, Otelio® is powered by IRIS®?
IRIS® is the trusted digital guest experience partner used by major hotel chains all around the world. Priding itself on being an inclusive brand, IRIS® believes that all hotels - regardless of size, budget or operation should be able to offer their guests a digital stay.
Otelio® is an affordable, templated web app designed to get independent hotels up and running with a digital solution in a matter of minutes. If you’re looking for something more bespoke or integrated into your hotel systems, then make sure to take a look at the IRIS® Guest products.
#EveryGuestMatters
